Shipping policy
Shipping Policy
Thank you for shopping with Ergolife Health.
We currently provide shipping within Australia only.
Order Processing
Orders are generally processed within 1–3 business days after payment has been received and confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.
Shipping Time
Estimated delivery time within Australia is approximately 3–7 business days depending on your location and the shipping carrier.
Please note that delivery times are estimates only and may vary during peak periods, public holidays, or due to courier delays outside of our control.
Shipping Coverage
We currently ship to Australian addresses only.
At this time, international shipping is not available.
Shipping Fees
Shipping costs are calculated at checkout based on the size, weight, and delivery location of your order. Shipping fees within Australia generally range between AUD $15 and AUD $30.
Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout. Ergolife Health is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by customers.
Damaged or Lost Parcels
If your order arrives damaged or if your parcel appears lost in transit, please contact us as soon as possible at:
We will work with the shipping provider to assist in resolving the issue.
Contact Us
If you have any questions regarding shipping or delivery, please contact our team:
Ergolife Health
305 Trafalgar St, Petersham NSW 2049, Australia
Email: admin@ergolifehealth.com.au